[채용] Member DBA Administration & Reporting Officer | WWF Korea

[채용] Member DBA Administration & Reporting Officer

Posted on 03 July 2019   |  
Department Goals
 Increase resources to invest in our conservation efforts locally & globally
 Recruit/increase new monthly members & foster loyalty among existing members so they will continue supporting us
 Engage new & existing members to build a steady flow of sustainable income for the long term

Major Functions of the Position
The Member Database Administration & Reporting Officer is responsible for the performance, integrity & security of our newly consolidated member database, & to maximize its capabilities for fundraising & member engagement.

Main Tasks & Responsibilities
 Maintain & leverage the member database & its associated system/s under the senior officer’s supervision:
- Maintain data standards, including adherence to the Data Protection Act;
- Troubleshooting & problem solving;
- Develop, enforce & apply policies & procedures to safeguard & ensure the integrity of the database & its data;
- Develop standards & policies for data entry, and ensure compliance;
- Keep database documentation updated – this includes user’s manual, data standards, policies & procedures, processes & workflows, and definitions for the data dictionary;
- Control access permissions & privileges;
- Develop, manage & test back-up/recovery plans;
- Ensure that storage, archiving, back-up & recovery procedures are functioning correctly;
- Data cleansing.
 Proactively monitor the database systems to ensure secure services with minimum downtime.
 Provide trend analysis report to the management team to enable them to make informed decisions regarding resource management.
 Improve & maintain the database/s that includes but not limited to rollout & upgrades & working closely with IT project managers, database programmers & multimedia programmers or outsource vendor/s where necessary.
 Collaborate with all other departments including Conservation & Partnership, Marketing & Communication & Finance & Operation to promote the mission, work & accomplishments of WWF-Korea with the view of garnering support from members.
 Train & share expertise in data mining internally
 Contribute to the planning & implementation of member acquisition & retention
programs which will bring in donations from individual donors or other identified sources.
 Assist in budget planning for database/s.

Qualification & Experience
Required Qualifications
 Adheres to our mission & values: Engaging, Optimistic, Determined, Knowledgeable
 Four-year college degree, preferably in Information Technology / Information Management or comparable experience.
 Experience: Minimum of 3 years’ experience in information management. Must understand the workings of a database system & have experience managing various databases. Knowledge of MS SQL a plus.
 Understanding of & familiarity with Korea’s personal data protection laws & experience or
related licenses.

Required Skills & Competencies
 Excellent analytical skills. Ability to slice & dice data & provide useful insights & recommendations based on data analysis.
 Demonstrated interest in & commitment to WWF’s mission & priorities.
 Excellent written & oral skills in Korean
 A team player, stepping up for the team in a time of need & sharing successes.
 A mature individual who is able to work with minimal supervision & is resourceful.
 Detail-oriented, good organizing & project management skills.
 Pleasant disposition with good interpersonal skills, hardworking, innovative & committed.
 Respectful of other team members & our values.

Desirable Skills & Experience
 Strategic thinker
 Ability to effectively communicate in Korean & English (written & oral)
 Ability to work in an international environment & within a multi-cultural team.
 Cultural fit with WWF

Working Relationships
Internal:
- Reports to the Director of Marketing, Communications & Fundraising & may consult with Senior Member Engagement Officer.
- May be required to work within or outside the Fundraising Department at various levels.
External:
- Nurture & maintain positive relationships with WWF-Korea staff members, WWF Network, Korean NGOs, government agencies that have conservation objectives & goals that are similar or complementary to those of WWF-Korea.

Type of contract
 Opened-ended (following 3 months probationary period)

How to apply?
If you would like to learn more & soon join our team, please send us your application by email to recruitment@wwfkorea.or.kr including a letter of motivation & resume with 2 reference contacts. Please use the subject line to indicate which position you are applying for. Only short-listed candidates will be contacted. Many thanks for your interest in WWF-Korea & this opportunity.

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